Shipping/ Delivery
Remember, most of our gifts at Bubbly Zone are specially made to your order, hence, it might take up to 5 business days for your order to get ready to be dispatched from our store.
For non-personalised items, we will attempt to dispatch your goods within 1-2 business days excluding weekends and VIC public holidays.
A shipping confirmation will be then sent to your email along with tracking number.
Shipping & Handling Costs
Shipping charges will be calculated on the cart page and during check-out.
Free Postage applies only to D.I.Y Name Decals (no tracking number provided).
Delivery Times
Delivery time frame will vary depending on the delivery areas.
Please check Australia Post website for a delivery time frame details.
RUSH ORDERS
In case you can't wait to get your order quicker than the estimated time frame, please contact us via this link.
FOR PERSONALISED ITEMS
We will not accept refunds/ exchanges if you change your mind or other personal reasons.
In case the items are damaged during transport/delivery, please contact us at orders@bubblyzone.com and let us know within 3 days. After 3 days we will not be able to replace your item. We will be happy to work with you to resolve any issues.
For non-personalised items
If, for some reason, you are not satisfied with your purchase, please contact us at orders@bubblyzone.com within 7 days of receipt to arrange for a Return and/or Replacement.
Items must be in the original packaging, unwashed, unworn, in their
original condition including the packaging.
Once the return has been approved, it will generally take 3-5 business days for the refund to be credited back into your account.
Shipping fees are not refundable.